Sorry about the downtimes. I have filed the appropriate trouble tickets with tech support and I hope that the recent outages will be resolved to all of our satisfaction.
-tony
Update Dec 31, 2007
I just got this in an e-mail:
Dear Emile,
Thank you for contacting the [name redacted] Signature Support.
I have optimized your databases. Please check if there has been some improvement on the load times of your site.
If you have any further questions, please reply to this email leaving all text intact, and be sure to give us a detailed description of how we can further assist you. Also, please do not hesitate to contact us via email, live chat or at our toll free number 1-[number redacted], and for our international customers at:[number redacted] 24hrs 7 Days a Week!
Thank you for your inquiry,
Jimmy
Okay, I get how my name can be confused for ‘Emilio Estevez’… but do you really have to spell ‘Emilio’ wrong, Jimmy?
-tony